At Thaan Charcoal, we are committed to achieving the highest level of satisfaction for our customers and making sure our website is accessible to everyone. We aim to meet the Web Content Accessibility Guidelines (WCAG) and are taking a variety of steps and devoting resources to further enhance the accessibility of our website. Our accessibility efforts are ongoing, and we continue to audit our website on an ongoing basis to ensure we are meeting or working towards substantial compliance with WCAG. If you are having difficulty using or accessing any part of our website or need assistance with a transaction, please email us at or call us at (503) 898-0553 so that we may ensure you have full access to all of our information and offerings.